Answers eligibility, fees, curriculum, placement, hostel and deadline questions from your approved prospectus, in English and regional languages, at any hour.
The number that moves
First-response time · enquiry-to-application rate
Industries · Education
Education demand is seasonal and spiky. A counselling team sized for the average is overwhelmed at the peak, which is exactly when the decision is being made — and by the following morning the applicant has spoken to three other institutions.
Admissions enquiries arrive in bursts, at night, from anxious people. Almost none of them get answered in time.
What this sector loses today
Four patterns that recur across this sector. If two of them are recognisably yours, there is a costed answer — and it is usually smaller than the programme you were being sold.
The peak is when decisions happen, and it is when you are least able to respond.
Counsellors doing information retrieval instead of counselling.
Acquisition cost already spent on someone who was ready to apply.
Your response window and their decision window do not overlap.
What changes
These are properties of the architecture, true from the day it goes live. We baseline the numbers underneath them before we build, so the delta is measured against your own starting point rather than against an industry average.
Applications
Each of these is a defined build with a number against it, delivered by one of our five services. They can be scoped and bought individually.
Answers eligibility, fees, curriculum, placement, hostel and deadline questions from your approved prospectus, in English and regional languages, at any hour.
The number that moves
First-response time · enquiry-to-application rate
Detects an abandoned application, follows up on the right channel, answers what stalled it, and hands the genuinely undecided to a counsellor.
The number that moves
Application completion rate · counsellor time per admission
Every counsellor gets the same correct answer on programmes, fees and eligibility, with the source cited — so the answer does not depend on who is on shift.
The number that moves
Answer consistency · escalations to the academic office
Post-admission: timetables, fees, documents, hostel and administrative process, taking routine load off the office.
The number that moves
Containment rate · office walk-ins
Structured programme, fee, eligibility and outcome data, so AI engines answer accurately when a student asks about your courses.
The number that moves
Share of voice in AI answers · qualified enquiries from site
What we would build first
Doing these in the wrong sequence is the most common reason AI work in this sector stalls. This is the order we would argue for, and the diagnostic is where we test it against your actual numbers.
An admissions agent live before the season, not during it. This is one of the few builds with a hard external deadline, and we plan backwards from it.
Cheapest revenue in the funnel: people who already decided to apply and stopped.
Student support after admission, once the acquisition side is stable.
Before your risk function signs
In this sector the review is the schedule. We design for these from the first architecture session rather than retrofitting them when the security questionnaire comes back.
Questions we get in this sector
No. It gives information from your approved prospectus and academic-office material, and it routes anything that requires judgement — borderline eligibility, special cases, genuine counselling — to a person. An agent that opines on someone’s admission chances is a liability, not a feature.
Yes, and in this sector it matters more than most — the parent asking about fees is often not asking in English. Each language is tested against your own past conversations before it goes live.
Comfortably. An admissions agent is typically live in five to seven days, so the constraint is your content and approvals rather than our build. We would rather have it running well before the season than switched on during it.
Put a number on it
Four lines. Most people can fill in the first and not the rest, and that gap is usually the whole problem. The blanks are deliberate — they are your numbers, not an industry average we invented. We complete it with you on the call.
The peak is the only week that matters and it is the week you are least able to respond. Building for the average is why the gap exists.
Free live demo
In English and the languages your parents actually ask in. Before the season, not during it.
Eligibility, fees, curriculum, placements, hostel, deadlines. Ask it the awkward questions parents ask.
Or whichever language your applicants use. This is where most vendors quietly fall over.
We simulate a half-finished form and show the follow-up that answers what stalled it and brings them back.
We deliberately ask it to judge someone’s admission chances, and show you it refusing and routing to a counsellor.
What does the work
Tell us the one thing that is costing you most, and we build it on your own material within 48 hours. Free, yours to keep, and the fastest way to find out whether any of this applies to you.