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Service 01 · 2–3 weeks to production
WhatsApp, voice and web agents that answer, qualify and route every enquiry in seconds.
The problem it solves
“Enquiries arrive around the clock and nobody answers until Monday.”
What it costs
An enquiry answered in seconds converts several times better than the same one answered next working day. The gap never appears in a report, because the ones you lost never became enquiries.
Why it persists
Enquiries and support requests arrive on WhatsApp, phone and web at every hour. Response time is rarely measured, routing is manual, and most vendors consider the job done at the handover. An enquiry answered in seconds converts several times better than the same one answered the next working day — and nobody in the current setup is accountable for the gap.
Capabilities
Named individually, so you can scope, budget and buy them separately if that is what your situation calls for.
Built on the official WhatsApp Business API, grounded in your own content, in English and Hindi. Answers, qualifies, books and escalates to a human at a threshold you set.
Answers inbound calls, routes by caller intent, captures details into your CRM, and calls out to qualify leads and confirm appointments. Full transcripts on every call.
Retrieval-grounded assistants that answer only from your documents, cite the source, and escalate rather than guess.
Agents that call your systems rather than read an FAQ — check stock, look up an order, raise a ticket, book a slot — with a human gate wherever being wrong is expensive.
Salesforce, HubSpot, Zoho, Freshdesk, Zendesk, Tally. Nothing lives in a separate inbox that nobody checks.
An accuracy baseline tested against your own past conversations and agreed in writing before go-live, then measured continuously afterwards.
What lands
Timeline
2–3 weeks to production
Who signs off
CTO · CMO · Head of Sales · Customer Experience
Best for
Companies where enquiry or support volume already exceeds the team’s capacity to respond.
What changes
Every enquiry is answered in seconds, on the channel it arrived on, at any hour.
The number that moves
First-response time · containment rate · enquiry-to-meeting rate · after-hours capture
We baseline this before we start, so there is something to judge us against later. If it does not move, that is a conversation we will start rather than avoid.
The other services
LLM applications, agentic workflows and AI features engineered into your own product.
03Websites, commerce, portals and web applications engineered for speed, conversion and AI discoverability.
04Where AI pays in your business — costed, sequenced, governed, and taught to your team.
That is what the free diagnostic is for. We look at how your business actually runs and tell you which of the five would move your numbers — and which we would leave alone.