Geeks & Nomads

Case Study

New look

SEO & SEM Services

The challenge

To achieve its ambitious growth goals, New Look hired Geeks and Nomads to improve its SEO. Geeks and Nomads were surprised by the volume of data that SEO teams were generating for other areas of the retailer’s business, leaving little time for optimisation and results-driven data analysis.

With New Look’s extensive categorization, the intention to draw customers in at various stages makes a significant difference in how category and product optimisation functions on the site.

Geeks and Nomads recognised that as a problem, so we developed a cross-category linking algorithm that would balance search demand rankings with other factors like seasonality and, in the end, build the view to maximise the coverage we can get from an internal structure into those categories.

The solution

Our team helps New Look drive growth and efficiency and ensures SEO is an integral part of the retailer’s strategy rather than a ‘hygiene’ function. we search insights on a weekly basis – speeding up data delivery for New Look – but the ability to assess consumer behaviour and deep dive into specific categories allows for actionable insights.

“It became clear that there were data points missing and there were slightly different angles to view some of the data points at where we could enhance stuff 10 times over. But when we started to do that, we realised that all these individual tools and reports that we were getting were expanding the data sets and it wasn’t physically possible to show it in one way, in one individual tool and the data just got lost in it.”

Organic strategy is now aligned with search trends through insight into demand, meaning that search demand can get tracked early. This gives New Look the ability to optimize onsite revenue and integrate search marketing channels into one strategy. The tool also delivers insight into daily website operations, to provide the opportunity to optimise performance and solve issues.

Share of search and market tracker tools track thousands of keywords across the core retail sectors. Optimisation comes from category monitoring for daily recommendations to improve page categorisation or identify problems across SEO ranking factors, while conversion is aided by category merchandising and product visibility tools that can help highlight high-performing products and the opportunity to boost their visibility.

RESULTS

“We’ve got benefits from the physical numbers in terms of sales and performance and rankings that we’ve managed to generate and improve over a period. We’ve got other ways to be able to prove exactly what we’ve done and our timeline of events from start to finish.” Between March 2021 and January 2022,

300%

Improvement in top 3 positions

22%

Increase in non brand traffic growth

10X

increase in Return on Investment